DELIVERY AND RETURNS
- SAME DAY DELIVERY
All product orders received before 12 noon will be dispatch same day
- NEXT DAY DELIVERY
All SB hot tool orders placed after 1pm will automatically be scheduled for next day delivery.
LOCAL DELIVERY FOR WIGS
We dispatch your SB wig units 7-8 working days after purchase
INTERNATIONAL DELIVERY FOR WIGS
We ship worldwide within 7 business days from purchase date
RETURN POLICY
All sales are final, there will be no refunds. However, we will be happy to review each case individually.
EXCHANGE POLICY
Exchanges are allowed under special instances. In the event of a defect of product, Swat Beauty will be claiming liability coverage within 24hours of purchase. We will not be responsible for damages caused by improper handling such as dropping of the product or deliberate misuse.
WARRANTY POLICY
Not covered by this warranty are damages caused by improper handling such as dropping the product or deliberate misuse. Swat Beauty undertakes to repair or replace at Swat Beauty’s discretion) the product at its expense.
REFUND POLICY
All sales are final. There will be no refunds.
CONTACT
Our team will help answer any question s that you may have. Please note however, shopswatbeauty.com is not an auction site or a forum. We will not negotiate on any terms and conditions of sale.
INTERNATIONAL ORDERS
We are a GHANA based company and ship primarily from GHANA. When placing an order from countries outside Ghana, you may be charged taxes, customs duties or VAT. These fees are the responsibility of the customer.
Swat Beauty is not responsible for for any additional fees you might incur from making a Ghana based purchase. In the event you wish not to pay these additional fees, you are still responsible for returning the product to us in order to potentially be eligible to receive a refund.
Should you have any questions or order enquiries, please contact customer servcie department at support@shopswatbeauty.com